iCentral
NY Early Intervention
Trusted by NY EI Agencies & Counties for over 20 years
"Switching to iCentral was a game-changer for us"
iCentral transformed our workflow, cutting down on time-consuming paperwork and allowing us to focus on what truly matters—supporting children and families.
Debbie Thomas
Tompkins County
"iCentral is very user friendly and has simplified billing in the EI Hub"
iCentral replaced paper charts, ensuring all records were accessible anytime and anywhere. It streamlined processes, reduced human error, and aligned with the county’s goal of transitioning to a paperless system.
Shelly Degroat, Tara Skinner
Madison County
Why use iCentral?
Handle More Cases with Less Admin Work
Go Paperless
Empower Your Team
EI-HUB FFS Electronic Billing
Stay Compliant with Checklists and Alerts
Have It Your Way
Each App has a specific purpose
Just like your smartphone, iCentral is designed around apps, giving your team secure access to the information they need—on any device, whether it’s a phone, tablet, or computer. Say goodbye to clunky, complicated systems. With iCentral, your users get only the apps they need, without unnecessary clutter.
Apps are organized into packages, making it easy to implement the right tools for your organization. You can start with just one package for a quick and seamless implementation. Check out the available packages below:
Packages
NY Early Intervention
Manage NY EI cases and submit billing directly to EI-HUB.
Apps Included
Cases
Instant access to manage all case information
Plans & Auths
Cost-effective and secure signature portals for your web and PDF forms.
EI-HUB Billing
Submit billing batches directly to EI-HUB.
EI-HUB Import & Compare
Import and compare EI-HUB data.
Financials
Financial and billing reports with alerts.
People
Manage all team members, providers, and staff.
Assignments
Assign providers, coordinators, and staff to cases.
EI-HUB Remittance
Track and manage payment remittances.
EI Compliance
Key reports to keep EI compliance.
Executive Dashboard
Big picture case and financial trends at a glance.
Visits
Transition from paper to electronic session notes with custom forms and electronic signatures.
Provider Portal
Providers can view their assigned cases and enter visit notes with e-signatures.
Evaluations
Track and review evaluation claims.
Visits
Manage all incoming visit notes.
Provider Manager
Track provider productivity, compliance and more.
Service Coordination
Capture SC notes with custom forms and electronic signatures.
Coordinator Portal
SCs can view their assigned cases and enter SC notes.
Coordinator Manager
Track SC productivity and more.
Service Coordination
Manage all incoming SC notes.
Forms
Digitize, manage, and sign secure forms.
Signature Portal
Login into Signature Portal to sign and complete forms.
Child Portal
Guardians and parents can view child information and sign forms.
Forms Library
Browse pre-built forms and import
Signature Manager
Manage all forms signed and to be signed.
Form Designer
Create auto-filled PDFs and web forms with signatures.
Files
Securely store, organize, and share files for your company, cases and team members.
File Manager
Organize files and folders securely and easily.
My Files
Login to view folders and files assigned to you.
Checklists
Create simple, yet powerful apps & portals that can be fully customized. Don’t get stuck adapting to software; let iCentral adapt to you.
Checklists
Automate workflows with checklists for cases and team members.
Checklist Designer
Build custom checklists for tasks.
My Checklist
Login to view your tasks and checklists to be completed.
Checklist Library
Browse pre-built checklists and import
Provider Payroll
Auto-calculate provider payroll based on visits and service logs
Provider Payroll Manager
Manage and process provider payroll.
My Payroll
Login to view your payroll based on your visits.
Scheduling
Schedule visits for providers and appointments for Service Coordinators.
Calendar
View everyone’s calendar for scheduled visits and SC appointments.
My Calendar
View my calendar for scheduled visits and SC appointments.
Designer Apps
Create simple, yet powerful apps & portals that can be fully customized. Don’t get stuck adapting to software; let iCentral adapt to you.
App Designer
Build custom apps—no coding needed.
Report Designer
Design custom Excel-friendly reports.
Alert Designer
Set alerts for reports and notifications.
Dashboard Designer
Create dashboards with graphs.
Form Designer
Create auto-filled PDFs and web forms.
Checklist Designer
Build custom checklists for tasks.
Automation Designer
Automate tasks like case closures.
Database Designer
Customize tables and data fields.
Pricing
Get started with just one package for a quick and seamless implementation—no long onboarding required. Start seeing the benefits right away!
For a personalized price quote, please fill out the form below.
✅ 24×7 HIPAA-Compliant Hosting
✅ iCentral works on phones, tablets, and laptops
✅ Add-on apps and packages available anytime
✅ Expand beyond Early Intervention with programs like Pre-K therapy, daycare, and more
Frequenlty Ask Questions
Why not just use the EI-HUB?
The EI-HUB was designed for the state, not for agencies. It also doesn’t store records beyond the mandatory record-keeping requirements. iCentral goes further, offering tools for forms, checklists, billing, payroll, and much more.
Is iCentral hard to use? Does it require a lot of training?
Each app, like the Provider Portal, is user-friendly. For example, providers click on My Cases to instantly see the cases assigned to them. Most apps are intuitive and require little to no training.
Do you offer a trial?
iCentral currently doesn’t offer a trial, but we do have a no-risk 3-month agreement option. You can try the system and opt out if it doesn’t meet your needs.
What do users need to use iCentral?
All you need is an internet connection! iCentral is entirely cloud-based and works seamlessly on any device—phone, tablet, or computer. No downloads required.
Where is my data?
Your data is securely hosted on Amazon Web Services (AWS), which includes constant backups and redundancy. AWS is trusted by companies like Netflix, NASA, Adobe, and many more.
What happens if I cancel iCentral?
iCentral doesn’t require long-term contracts. You just need to provide a 2-month notice before invoicing stops. If needed, we can provide a full data export.
What is the next step?
Schedule a demo and get answers to more questions!
Ready to scale your operations?
Unlock the potential of your organization with iCentral. Our innovative platform simplifies administrative processes, allowing you to focus on delivering exceptional services.
iCentral builds solutions using its no-code platform for multiple markets







