iCentral

NY Early Intervention

Focus on Services

✅ Streamline your New York Early Intervention program,  including seamless billing to EI-HUB

✅ Manage cases efficiently from referral to closure

✅ Simplify workflows with electronic forms, session notes, and provider payroll

✅ Stay compliant with automated checklists and alerts

 

Trusted by NY EI Agencies & Counties for over 20 years

"Switching to iCentral was a game-changer for us"

iCentral transformed our workflow, cutting down on time-consuming paperwork and allowing us to focus on what truly matters—supporting children and families.

Debbie Thomas
Tompkins County

 

 

 

"iCentral is very user friendly and has simplified billing in the EI Hub"

iCentral replaced paper charts, ensuring all records were accessible anytime and anywhere. It streamlined processes, reduced human error, and aligned with the county’s goal of transitioning to a paperless system.

Shelly Degroat, Tara Skinner
Madison County

Why use iCentral?

iCentral NY Early Intervention is custom-built to streamline your New York Early Intervention program. Here’s how it benefits your team:

Handle More Cases with Less Admin Work

Centralize and manage all case information in one place—contact details, plans, authorizations, assignments, visits, notes, files, forms, checklists, and more.

Go Paperless

Eliminate paperwork by transitioning to electronic visits and SC notes with custom forms and e-signatures. Automatically generate and file required New York State PDFs in just a few clicks. Organize files in secure electronic folders instead of physical filing cabinets.

Empower Your Team

Equip your team with secure, user-friendly apps like the Provider Portal and Coordinator Portal. Give them instant access to assigned case information and tools to enter electronic visits and SC notes effortlessly.

EI-HUB FFS Electronic Billing

As notes are entered, iCentral captures billing data while running over 60 real-time audit checks to catch issues like overlapping visits, insufficient units, or missing NPI numbers. Generate billing batches and upload files to EI-HUB in minutes.

Stay Compliant with Checklists and Alerts

Automated checklists, real-time alerts, and secure documentation keep your team ahead of compliance requirements. Built-in safeguards and e-signatures ensure you’re always audit-ready.

Have It Your Way

Unlike rigid software, iCentral lets you create powerful, customized portals tailored to your workflows. Don’t adapt to software—let iCentral adapt to you.

Each App has a specific purpose

Just like your smartphone, iCentral is designed around apps, giving your team secure access to the information they need—on any device, whether it’s a phone, tablet, or computer. Say goodbye to clunky, complicated systems. With iCentral, your users get only the apps they need, without unnecessary clutter.

Apps are organized into packages, making it easy to implement the right tools for your organization. You can start with just one package for a quick and seamless implementation.  Check out the available packages below:

 

Packages

NY Early Intervention

Manage NY EI cases and submit billing directly to EI-HUB.

Apps Included

Cases

Instant access to manage all case information 

 

Plans & Auths

Cost-effective and secure signature portals for your web and PDF forms.

EI-HUB Billing

Submit billing batches directly to EI-HUB.

 

EI-HUB Import & Compare

Import and compare EI-HUB data.

Financials

Financial and billing reports with alerts. 

People

Manage all team members, providers, and staff.

 

Assignments

Assign providers, coordinators, and staff to cases.

 

EI-HUB Remittance

Track and manage payment remittances.

 

EI Compliance

Key reports to keep EI compliance.

Executive Dashboard

Big picture case and financial trends at a glance.

Visits

Transition from paper to electronic session notes with custom forms and electronic signatures.

Provider Portal

Providers can view their assigned cases and enter visit notes with e-signatures. 

 

Evaluations

Track and review evaluation claims.

Visits

Manage all incoming visit notes. 

Provider Manager

Track provider productivity, compliance and more.

Service Coordination

Capture SC notes with custom forms and electronic signatures.

Coordinator Portal

SCs can view their assigned cases and enter SC notes.

Coordinator Manager

Track SC productivity and more.

 

Service Coordination

Manage all incoming SC notes.  

Forms

Digitize, manage, and sign secure forms.

Signature Portal

 Login into Signature Portal to sign and complete forms.

 

Child Portal

Guardians and parents can view child information and sign forms.

Forms Library

Browse pre-built forms and import 

Signature Manager

Manage all forms signed and to be signed.  

 

Form Designer

Create auto-filled PDFs and web forms with signatures.  

Files

Securely store, organize, and share files for your company, cases and team members. 

File Manager

Organize files and folders securely and easily.

My Files

Login to view folders and files assigned to you.

 

Checklists

Create simple, yet powerful apps & portals that can be fully customized. Don’t get stuck adapting to software; let iCentral adapt to you.

Checklists

Automate workflows with checklists for cases and team members.

Checklist Designer

Build custom checklists for tasks.

My Checklist

Login to view your tasks and checklists to be completed. 

Checklist Library

Browse pre-built checklists and import 

Provider Payroll

Auto-calculate provider payroll based on visits and service logs

Provider Payroll Manager

Manage and process provider payroll.  

My Payroll

Login to view your payroll based on your visits. 

 

Scheduling

 Schedule visits for providers and appointments  for Service Coordinators.  

Calendar

View everyone’s calendar for scheduled visits and SC appointments. 

 

My Calendar

View my calendar for scheduled visits and SC appointments. 

 

Designer Apps

Create simple, yet powerful apps & portals that can be fully customized. Don’t get stuck adapting to software; let iCentral adapt to you.

App Designer

Build custom apps—no coding needed.

 

Report Designer

Design custom Excel-friendly reports.

Alert Designer

Set alerts for reports and notifications.

Dashboard Designer

Create dashboards with graphs.

Form Designer

Create auto-filled PDFs and web forms.

 

Checklist Designer

Build custom checklists for tasks.

Automation Designer

Automate tasks like case closures.

 

Database Designer

Customize tables and data fields.

Pricing

Get started with just one package for a quick and seamless implementation—no long onboarding required. Start seeing the benefits right away!

For a personalized price quote, please fill out the form below.

✅  24×7 HIPAA-Compliant Hosting
✅  iCentral works on phones, tablets, and laptops
✅  Add-on apps and packages available anytime
✅  Expand beyond Early Intervention with programs like Pre-K therapy, daycare, and more

Frequenlty Ask Questions

Why not just use the EI-HUB?

The EI-HUB was designed for the state, not for agencies. It also doesn’t store records beyond the mandatory record-keeping requirements. iCentral goes further, offering tools for forms, checklists, billing, payroll, and much more.

Is iCentral hard to use? Does it require a lot of training?

Each app, like the Provider Portal, is user-friendly. For example, providers click on My Cases to instantly see the cases assigned to them. Most apps are intuitive and require little to no training.

Do you offer a trial?

iCentral currently doesn’t offer a trial, but we do have a no-risk 3-month agreement option. You can try the system and opt out if it doesn’t meet your needs.

What do users need to use iCentral?

All you need is an internet connection! iCentral is entirely cloud-based and works seamlessly on any device—phone, tablet, or computer. No downloads required.

Where is my data?

Your data is securely hosted on Amazon Web Services (AWS), which includes constant backups and redundancy. AWS is trusted by companies like Netflix, NASA, Adobe, and many more.

What happens if I cancel iCentral?

iCentral doesn’t require long-term contracts. You just need to provide a 2-month notice before invoicing stops. If needed, we can provide a full data export.

What is the next step?

Schedule a demo and get answers to more questions!

Switching to iCentral was a game-changer for us.

It transformed our workflow, cutting down on time-consuming paperwork and allowing us to focus on what truly matters—supporting children and families.

Debbie Thomas

Director of EI Program, Tompkins County

 

"iCentral has given us the ability to electronically sign and store our service notes. This has drastically reduced the cost of physical file storage facilities."

Paula Alves

PHS, Deputy Project Director

 

"Our collection of accounts receivable, with iCentral assistance, has routinely been 99.9%. The database management tools they offer have added strength to our endeavors and have assisted in the meeting of our quality assurance goals and regulatory requirements."

 

Bill Holland

TIPSE
Controller

 

Ready to scale your operations?

Unlock the potential of your organization with iCentral. Our innovative platform simplifies administrative processes, allowing you to focus on delivering exceptional services.

iCentral builds solutions using its no-code platform for multiple markets

Contact

888-777-7151